Session Descriptions

Session 1

Emotional Hijacking: It’s just as dangerous as it sounds
Alison DePenning & Julie Hlas

Psychologist and science journalist Daniel Goleman introduced the world to the importance of emotional intelligence: the ability to identify, understand, and manage emotions. Goleman brought to light the concept of the emotional hijack, a bypass of your normal reasoning process. This presentation will explore factors that might make you at-risk for emotional hijacking, the toll it takes on your body and mind, what an amygdala hijack hangover feels like, the damage it causes to relationships, and how to re-wire the brain to avoid an emotional hijack incident.
Following this presentation, participants will be able to:
1. Define emotional hijacking.
2. Identify the impact of emotional hijacking and strategies to utilize to attempt to avoid an incident.

 

Ouch! That Stereotype Hurts
Malisa Rader

Staying silent in the face of demeaning comments, stereotypes, or bias allows inappropriate attitudes and behaviors to thrive. This training will provide seven easy and effective strategies for speaking up respectfully to counter hurtful comments and actions.
Following this presentation, participants will be able to:
1. “Speak up” in the face of a variety of stereotypes and bias.
2. Develop strategies to recover communication in “oops” moments.

 

Understanding Health Insurance
Sara Parris & Jamie Wingert

Health insurance literacy has increasingly become an area of focus as research shows that most adults do not have the proper tools to select the best health insurance plan for their families and to understand their out of pocket costs. This session will define common health insurance terms (deductible, coinsurance, copay) and go through a couple of real-life plan and cost comparisons. Some of the examples will be based off of the ISU employee health plan. Attendees will also learn about in-network vs out-of-network, use of ER services, emergency exceptions, and why it is so hard for your healthcare provider to give you a cost estimate. Participants will leave the session with a better understanding of their health insurance plans and how to choose the best plan for themselves and their families.
Following this presentation, participants will be able to:
1. Define common health insurance terms such as copay, deductible, etc.
2. Perform an accurate cost comparison of health plans to select the best coverage for them and their families.

 

Relational vs. Positional Leadership: How are these enacted by Women at ISU?
Tera Lawson, Katie Shields, Audrey Kennis, Jennifer Schroeder, & Jessie Liebenguth

Explore positional and relational leadership, how you can have one without the other, and how they are not mutually exclusive. Join us to unpack leadership and learn how leadership is enacted by mid-career professionals at ISU who also identify as women. Hear from colleagues about their leadership journeys and how to incorporate opportunities to enhance your relational leadership skills.
Following this presentation, participants will be able to:
1. Define and recognize relational and positional leadership.
2. Identify where they are most comfortable in this leadership continuum.
3. Identify and implement relational leadership strategies in their work and workplace.

 

How Do We Achieve Great Customer Experience with Our Colleagues?
Mary Zimmerman

We can attract and retain our best employees by prioritizing how we treat our customers as well as each other. The development of great customer service skills in the workplace increases productivity, enhances our work environment, and increases job satisfaction. How should we react, handling the “œbumps” and our coworker’s perception along the way? Develop a winning workplace by learning simple steps and creating strategies to empower you while supporting colleagues through the customer service skills. By eliminating obstacles, we can make impacts as individuals!
Following this presentation, participants will be able to:
1. Evaluate what they could improve in the work environment.
2. Create strategies to improve the work environment for both them and their colleagues.

 

Don’t Let Surprises Spoil Your Retirement
Barb Wollan

Knowing what to expect always makes it easier to plan, and when planning for an “ideal retirement” no one wants unpleasant surprises. Learn about costs you’ll experience related to issues your employer takes care of while you’re working, what current low inflation rates may mean for you, and more.
Following this presentation, participants will be able to:
1. Develop a plan for how expenses typically change at retirement and throughout retirement, including health insurance costs.
2. Locate tools to help plan for expenses during retirement.
3. Describe how to avoid income tax penalties in retirement.

 

Navigating Nutrition Messages
Lisa Nolting & Kallen Anderson

It seems like everyone and their neighbor are saying different things related to food, nutrition, and health. It can sometimes feel like a fog navigating through nutrition messages, not knowing what is correct, or correct for you. This session will walk you through food and nutrition information, and give you the skills needed to know what points are accurate and inaccurate.
Following this presentation, participants will be able to:
1. Evaluate evidence-based nutrition and health information in their daily lives.
2. Assist others to find accurate nutrition resources both on and off campus.

Session 2

Ouch! That Stereotype Hurts
Malisa Rader

Staying silent in the face of demeaning comments, stereotypes, or bias allows inappropriate attitudes and behaviors to thrive. This training will provide seven easy and effective strategies for speaking up respectfully to counter hurtful comments and actions.
Following this presentation, participants will be able to:
1. “Speak up” in the face of a variety of stereotypes and bias.
2. Develop strategies to recover communication in “oops” moments.

 

How Do We Achieve Great Customer Experience with Our Colleagues?
Mary Zimmerman

We can attract and retain our best employees by prioritizing how we treat our customers as well as each other. The development of great customer service skills in the workplace increases productivity, enhances our work environment, and increases job satisfaction. How should we react, handling the “bumps” and our coworker’s perception along the way? Develop a winning workplace by learning simple steps and creating strategies to empower you while supporting colleagues through the customer service skills. By eliminating obstacles, we can make impacts as individuals!
Following this presentation, participants will be able to:
1. Evaluate what they could improve in the work environment.
2. Create strategies to improve the work environment for both them and their colleagues.

 

Feedback is a Gift, But I’d Rather Get Chocolate – 120 minute session
Cindy Maher and Jamie Guite

We get a LOT of feedback. Whether the feedback comes from colleagues, students, administrators, or the public – it can be tough to hear. We know that feedback is essential for development, growth and healthy relationships – but most of us dread and dismiss it. That’s because feedback sits at the heart of two conflicting human desires: we want to learn and grow but we also want to be accepted and respected just as we are now. This presentation addresses this tension head on. Through a blend of comedy, research and peer discussion, you’ll leave recognizing how to defuse defensiveness so that you and others can learn, connect and change behaviors.
Following this presentation, participants will be able to:
1. Recognize how feedback impacts employee engagement
2. Identify three feedback triggers that spark defensiveness and cause us to shut down
3. Defuse these triggers whenever you receive feedback or when you deliver feedback to others.

 

Inclusive Teambuilding – 120 minute session
Barbara Dunn Swanson

Much of the work we do at Iowa State University is collaborative. Collectively, we can influence one another and create an inclusive, supportive environment by practicing self-care and managing stress. Join us for a workshop to explore the value of teams and teamwork through guided small and large group activities.
Following this presentation, participants will be able to:
1. Describe the value of teams and team work.
2. Recognize what individual team members bring to the table.
3. Identify how language and behavior along with diversity and inclusion help to strengthen our work.

 

Flipcharts Will Never Be the Same – 120 minute session
Susan DeBlieck

Tired of simply making lists on flipchart paper? This workshop will successfully engage participants in a hands-on session with activities to improve the quality of notes written on flipchart paper. Borrowing concepts from Graphic Facilitation, we’ll dive into templates for capturing ideas during a meeting, colors and text to improve flipchart notes, and visual meeting agenda templates. Doodling increases memorization of concepts and helps groups process complex information. This hands-on workshop will provide a preview to graphic facilitation and graphic note-taking.
Following this presentation, participants will be able to:
1. Take visual notes on flipchart paper that capture a group discussion.
2. Create a visual agenda and use graphic meeting templates.

 

Using Cultural Proficiency in the Workplace to Better Understand Dysconcious Bias and Address Macroaggressions – 120 minute session
Isaiah McGee

This session focuses on Cultural Proficiency by examining conditions that disproportionately affect marginalized populations in organizational settings such as schools, and colleges. Participants will discuss how racial/ethnic consciousness and experience shape one’s conception of self and how it affects individuals’ perceptions, working practices, as well as identity and achievement. Participants will also begin building the capacity for addressing disproportionality and opportunity gaps.
Following this presentation, participants will be able to:
• Conceptualize how dysconscious bias has historically impacted learning outcomes
• Introduce the components of Cultural Proficiency Framework
• Consider the impact of microaggressions in communal working spaces
• Begin building the capacity for addressing disproportionality and opportunity gaps

 

I’ll RT yours if you RT mine: Collaborative social media
Erin Rosacker

In a decentralized setting, it’s hard to find a common message, but you are not alone. Crowd-sourced suggestions and common-sense guidelines can help us communicate more effectively and collaboratively on social media platforms. Our goals might be different, but our mission is the same. Join the conversation to share best practices, experiences (the good, the bad, and the ugly), and recommendations as we shape how we provide central strategic relations and communications.
Following this presentation, participants will be able to:
1. Evaluate social media communications.
2. Create and connect with a campus network for collaborative communication.

 

Mindfulness in the Workplace: Making space for mental health every day
Karen Bovenmyer and Karen Couves

How can we reduce workplace anxiety? How can we reframe and perform our work in a different way? The Center for Contemplative Mind in Society’s Tree of Contemplative Practices and habit-stack principles from James Clear’s Atomic Habits can be incorporated into any P&S staff member’s daily routine. This session will share how to incorporate connection and awareness through techniques like stillness, ritual, movement, creativity, and relational communication into our workspace habits. Participants will practice three Tree branches: a loving kindness meditation (generative), deep listening (relational), zen doodling (creative) and leave with an action plan for incorporating mental wellness practices into daily habits.
Following this presentation, participants will be able to:
1. Practice at least three techniques to self-sooth and reduce anxiety, build connection with coworkers, and reframe how we approach our daily tasks.
2. Create an action plan to incorporate mental wellness practices into the habit-stacks of their daily lives.

 

Leverage Your Leadership Strengths – 120 minute session
Jennifer Leptien & Lora Leigh Chrystal

Do you know your CliftonStrengths™ and are looking to leverage them in your day-to-day life? If so, join us to explore your strengths and how they connect to your own personal style of leadership. We will share how your personal strengths can be amplified to improve working with others and your personal wellbeing. ***All participants are required to bring your personal strengths report to the session. For those who haven’t taken the assessment, visit the Gallup.com Store to purchase your Top 5 CliftonStrengths™ code at a cost of $19.99 and complete the assessment before attending the workshop.
Following this presentation, participants will be able to:
1. Recognize how their strengths connect to their personal style of leadership.
2. Leverage personal strengths to improve working relationships.

Session 3

I’ll RT yours if you RT mine: Collaborative social media
Erin Rosacker

In a decentralized setting, it’s hard to find a common message, but you are not alone. Crowd-sourced suggestions and common-sense guidelines can help us communicate more effectively and collaboratively on social media platforms. Our goals might be different, but our mission is the same. Join the conversation to share best practices, experiences (the good, the bad, and the ugly), and recommendations as we shape how we provide central strategic relations and communications.
Following this presentation, participants will be able to:
1. Evaluate social media communications.
2. Create and connect with a campus network for collaborative communication.

 

Navigating Student Loan Repayment as a Higher Education Professional
Isaac Ehlers and  Julia Gwebu

Presented by Student Loan Education Office Financial Literacy Advisers, this session will cover various federal student loan repayment programs and forgiveness options. The presentation will benefit both those who are just starting repayment, as well as those who have been in repayment for some time. We will go in-depth regarding the Income-Drive repayment plans, including Income-Based, Income-Contingent, Pay-as-you-Earn, and Revised Pay-as-you-Earn. We will also explore the Public Service Loan Forgiveness (PSLF) program. We will outline the necessary steps to ensure compliance with PSLF regulations and loan servicer requirements, such as employer qualifications, qualifying loans, required payments, and repayment plans. We will provide insight on completing annual Employment Certification form and the Application for Forgiveness under PSLF. We will also go over recent data regarding PSLF and student loan repayment.
Following this presentation, participants will be able to:
1. Describe student loan repayment options.
2. Evaluate progress on Public Service Loan Forgiveness.

 

Prepare for Caregiving
Barb Wollan

If you see caregiving in your future, now is a great time to lay some groundwork that will make it easier for everyone when and if the time comes. Family conversations about future care needs can be tricky, but a little effort in advance will pay off later on. One important step is to locate key documents and learn how to access financial information if need arises. This workshop will give you some ways to get started on a process that could save money and prevent stress down the road.
Following this presentation, participants will be able to:
1. Identify key information and documents needed to care for a family member.
2. Begin conversations with family members about caregiving preferences.

 

Having Fun on Wednesday at 9AM
Paula Burns and Kate Goudy

Imagine an office filled with cubicles and employees wearing earbuds, typing away on their computers, and leaving at the end of the day having spoken two sentences to their co-workers. Maybe you don’t have to imagine; maybe this is reality for you. What may be missing – connections, collaboration, laughter? Are you open to instilling a little fun into the workweek to build team camaraderie, which could ultimately increase productivity? Have you already instituted fun into your work environment but want a few fresh ideas for team building? Happy employees are good for business. Join us for an interactive session on ways to infuse fun into the workplace while still getting stuff done. You will leave with resources to use immediately in your office.
We will provide the research to back up our claims that fun in the workplace is beneficial and necessary to achieve successful outcomes.
Following this presentation, participants will be able to:
1. Implement team building activities into their work environment.
2. Explain why having fun at work is important.