Workshops

Workshop 1: 10:30 – 11:20 am
Answering Consumer Horticulture Questions
Home gardening questions are some of the most common questions received at Extension offices across the state. Learn more about the resources on home gardening available for both county staff and the clients that come to the local Extension office.
Presenter:
Aaron Steil, Consumer Horticulture Extension Specialist
Panel: OA Anonymous*
Calling all office professionals! You are not alone as the office professional. Come to this session and let us introduce you to other office professionals so we can learn from one another and find answers to any questions you may have regarding your office profession. Interact with our panel and other OAs who may have ideas that will work for you.
Panelists:
Pam Kollasch – Administrative Assistant /Kossuth County
Lisa Chensvold – Master Gardner Training Coordinator/Administrative Assistant/ Madison County
Audra Fisher – Office Manager/Bookkeeper/Webster County
Amanda Eggers – Program Specialist/ Extension and Outreach; Community and Economic Development
Pesticide Safety Education Program (PSEP) – What you Need to Know and Program Updates
Information and Updates about Pesticide Safety Education Program’s Commercial and Private Pesticide Continuing Instruction Courses.
Presenter:
Kathleen Wilson, Program Assistant, PSEP
Serving All Iowans
It takes all of us to serve all of us. In this session we will engage with ISU’s history, status as a Land Grant University, and Extension’s Mission and Vision all combine to guide us in serving all Iowans. We’ll address tangible action steps to continue working to serve all Iowans.
Presenters:
Regenea Hurte, Diversity, Equity, and Inclusion Advisor, ISU Extension & Outreach
Nehemiah Thurston, Jr., Extension Equal Opportunity Specialist, Office of Equal Opportunity

 

Workshop 2: 11:30 – 12:20 pm
Identifying Strategies for Effective Volunteer Management
In this workshop participants will gain insight into identifying what motivates volunteers, identify key practices in recruitment and retention and develop an outline for their volunteer management strategy.
Presenters:
Shelly Ramus, Volunteer Specialist, ISU Extension and Outreach 4-H Youth Development
Tillie Good, Staff and Volunteer Development Program Manager
Tips and Tricks with EIT
This session will provide you with valuable information about various technology apps that will be useful in your role as an Office Professional.
Presenter:
Mike Mauton
Social Media: Platform Best Practices and Canva Creations
During the “Social Media: Platform Best Practices and Canva Creations” breakout session you will learn tips for posting content that connects with your followers, and that will help you gain new followers. You will also learn some simple, yet impactful ways to create eye-catching and branded images on Canva.
Presenter:
Leah Feltz, Social Media Specialist, Advancement
Know When to Hold’Em, Stow’Em, or Throw’Em*
In this breakout session we will be reviewing the document retention guide and answering your questions so that you know when to hold ’em, stow ’em or throw ’em.
Presenters:
Tiffany Magstadt, Accountant, County Services
Meri Skala, Accountant, County Services

 

Workshop 3: 1:30 – 2:20 pm
Practical Guide: Branding and Trademark
Review brand guidelines and learn about updates to the Visual Identity Guide. Receive tips on how to create accurately branded marketing materials. Discuss essential vendor and product information and walk through the trademark request process. There will also be time for Q&A.
Presenter:
Megan Bagley, Brand Manager, Advancement
Panel: OA Anonymous*
Calling all office professionals! You are not alone as the office professional. Come to this session and let us introduce you to other office professionals so we can learn from one another and find answers to any questions you may have regarding your office profession. Interact with our panel and other OAs who may have ideas that will work for you.
Panelists:
Pam Kollasch – Administrative Assistant /Kossuth County
Lisa Chensvold – Master Gardner Training Coordinator/Administrative Assistant/ Madison County
Audra Fisher – Office Manager/Bookkeeper/Webster County
Amanda Eggers – Program Specialist/ Extension and Outreach; Community and Economic Development
Helping Your Community – Customer Service Workshop
This session provides a background on the ISU Extension and Outreach Community and Economic Development Customer Service workshop. The Customer Service workshop is available as a train-the-trainer workshop for staff. This session will provide an overview as well as some “hands on activities” conducted during the workshop.
Presenter:
Terry Janssen, Regional Director, County Services
Know When to Hold’Em, Stow’Em, or Throw’Em*
In this breakout session we will be reviewing the document retention guide and answering your questions so that you know when to hold ’em, stow ’em or throw ’em.
Presenters:
Tiffany Magstadt, Accountant, County Services
Meri Skala, Accountant, County Services

*Indicates this session is offered at 2 different times