Agenda

This session will take participants through the qualitative research used to create the current 1-800-BETS OFF campaign, and how to best use the materials to assist prevention, treatment, and responsible gaming efforts.

Objectives:

• Learn about the steps in the qualitative research process
• Learn how the research impacted campaign design
• Understand how to utilize and leverage key messaging.

Scott Samoleski
Customer Strategy Lead
Vera Causa, Inc.

We have seen the convergence of video gaming and gambling for some time now, notably with things like loot boxes and social casino games. What is the latest research on convergence and trends, including the influence of COVID-19? In this session, we will cover ground on key things you need to know, commonalities and differences between gaming and gambling disorder, and what we can do to help address –and leverage — these increasingly important issues from prevention to treatment.

Objectives:

• Name three specific trends that are contributing to the convergence of gaming and gambling
• Identify five common risk factors between gaming and gambling disorders
• Describe at least three programmatic tools that can be used to address gaming and gambling with populations served.

Julie Hynes
Executive Director
Oregon Council on Problem Gambling

This session will review the Choices workbook (download here) and best practice strategies for use by the problem gambling professional with individuals seeking problem gambling treatment.

Objectives:

• Understand the rationale for brief motivational interventions supporting self-directed change in problem gambling
• Understand the evidence-based for effectiveness.
• Learn strategies for using Choices-Defeating Problem Gambling with clients.

David Hodgins, PhD, RPsych, FCAHS
Professor of Psychology
University of Calgary

This panel discussion will provide an overview of each organization on their role in the gambling landscape in Iowa.

Objectives:

• Learn about history and function of the various gambling regulatory authorities in Iowa as well as the statewide casino trade organization.
• Learn about efforts for ensuring the safety of those gambling in Iowa.

Panel:
Wes Ehrecke
President and CEO
Iowa Gaming Association

Mary Neubauer
Vice President – External Relations
Iowa Lottery

Brian Ohorilko
Administrator
Iowa Racing and Gaming Commission

Dan Horner
Chief, Social & Charitable Gambling Unit
Iowa Department of Inspections and Appeals

Consumer protection and integrity are two key pillars to maintaining socially responsible sports book operations. This presentation will discuss the importance of AML (Anti-Money Laundering), Compliance, Auditing, and Responsible Gaming teams coming together to ensure the integrity of all sports wagers, and that RG tools are in place for those who may need assistance with wagering responsibly.

Objectives:

• Understand the consumer protections in place for sports wagering
• Learn about Anti-Money-Laundering, compliance and Auditing of a sports book operation
• Learn about the responsible gaming tools being utilized to assist those wagering on sports.

Panel:
Tina Robinson
Vice President Compliance
William Hill

Robert Faust
Director, Operational Audit
William Hill

Tammi Barlow
Head of Responsible Gaming & CSR
William Hill

• Why should everyone be financial literate?
• How does financial literacy translate to financial wellness?
• What is financial wellness?
• Learn how to use a free, sales-free state website to educate yourselves and others on financial matters ranging from how to set up a budgeting to retirement.

Sonya Sellmeyer
Consumer Advocate
Iowa Insurance Division

This session will provide an overview of the Self-Exclusion processes that are in place for the Iowa Lottery and the Iowa Racing and Gaming Commission.

Objectives:

• Learn about the history of self-exclusion in Iowa
• Understand the self-exclusion enrollment processes in Iowa.
• Learn how to complete the self-exclusion forms.
• Understand the revocation process.

Panel
Mary Neubauer
Vice President – External Relations
Iowa Lottery

Michael Poundstone
Compliance Officer
Iowa Racing and Gaming Commission