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Confidentiality is a cornerstone of clinical quality and trust. This keynote session will highlight the way the ethical and legal duties of confidentiality promote access to care, and intersect with changes in technology and practice.

Learning Objectives:
Participants will:

1. Describe importance of confidentiality – ethically, clinically, and legally;
2. Identify key considerations when incorporating new technology in treatment or engaging with social media.

Jackie Seitz, JD
Deputy Director of Health Privacy, Legal Action Center

Bio: Jackie is a national expert on health privacy protections for sensitive health information, including substance use disorder treatment records and HIV-related information. She has advised and trained thousands of providers in all 50 states, and since 2018, she has been the Health Privacy Lead for the national Center of Excellence for Protected Health Information. Jackie is co-author and co-editor of the most recent editions of Legal Action Center’s book on 42 CFR Part 2, Confidentiality and Communication (9th ed. forthcoming 2026). She is a graduate of New York University School of Law and the University of California at Berkeley.